WE'RE HERE FOR YOUR MORNING

A little help.

Account questions, a recording that won't play, or something that doesn't feel right? Get in touch.

Alarms and sound

Enable alarm access when prompted. On versions that use notification alarms, allow notifications and sounds; Silent mode and Focus may silence them. Check your iPhone volume and audio output, including Bluetooth. Voice messages play when Wakefii is open. Use a system Clock backup for an important wake-up.

Recordings and sending

Allow microphone access in iPhone Settings. Preview your recording before sending it. Failed sends preserve a draft so you can retry. Check your connection and the allowance shown in the app.

Subscriptions

Use Restore Purchases from the Premium sheet after signing into the correct Apple account. Manage or cancel a subscription in Apple's subscription settings. Store availability and pricing must be confirmed before launch.

Delete your account

In Wakefii, open Profile → Account → Delete account and complete reauthentication. If you cannot access your account, contact support. Never send passwords, verification codes or private recordings by email.

Report or block

Use a recording's Report action to report inappropriate content, or block the sender from their profile. Contact support for help with a safety concern. The owner must establish a moderation process before public launch.

When contacting us

Include your Wakefii handle, iOS version, app version, and a short description of what happened. Omit private audio and sensitive account information.